Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of alllira.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***s
¡Se ve perfecto! ¡Recomiendo! 5/5!*****
***
Creo firmemente que la mejor oferta en línea
está disponible en esta misma tienda. Intenté buscar Unisex Hydration Waist Bag en otras tiendas, pero no hay nada ahí.
***
Me alegro de poder comprar Unisex Hydration Waist Bag en línea en esta tienda online
L***a
El producto es absolutamente igual que indica la descripción,y lo mas bueno, es que llegó antes de la fecha límite, bien embalado, recomendado 100%.
***
hermoso , gracias!
A***a
Esta tienda ofrece el mejor precio por Unisex Hydration Waist Bag, ¡increíble!
E***N
Me preguntaba dónde comprar Unisex Hydration Waist Bag en línea, ¡y por suerte encontré esta tienda
A***a
más que vale la pena su costo
P***o
¡Perfecto! Esta en buenas condiciones y esta muy guay
C***a
una cosa que combina un buen aspecto con características prácticas, les agradezco!
R***a
Gracias por
F***o
sin duda puedo decir que esta tienda ofrece el precio
más barato por [clave]
O***r
la calidad de es asombrosa
T***a
Recibí un producto por correo de este tienda. Estaba muy preocupado por lo que podría venir con algún daño, pero como me aseguró el vendedor, todo está en orden. ¡Muchas gracias!
C***o
The materials are of good quality and well finished. I use it for hiking outings (trekking / hikking) short (1/2 day). It is comfortable to wear, on the cross back or waist, on the lower back. The space of the pockets is tight, to carry the wallet, the mobile, the keys and sunglasses for example, and an energy bar is very good. I use my own 650 ml bottle of Decathlon and it fits perfectly in the pocket (I think one of 750 ml tb would fit without problem) and it is very well secured with a top elastic band that brings. I would say that for the price it has it is highly recommended.
S***o
Gracias. finalmente llegó. La entrega no fue tan larga como me he esperado. En general, estoy bastante feliz.
J***o
de verdad chicos ese es una bomba, gracias!
L***a
El producto vino igual que en la imagen, de perfecta calidad, tamaño correcto sin ningún daño y envío muy rápido:)
***
agradable y de alta calidad…gracias…
Anonymous
Con un descuento, Unisex Hydration Waist Bag es la compra perfecta. Muy feliz con la tienda