Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of alllira.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***o
Very cute
Customer
I ordered two, the sound quality is nice, wine well packed and with its charger. Recommended and quite good for its price! ^ ^✨🍓
M***s
They listen very well
***
coincide con la imagen en total. Estoy contento
A***m
good for price
L***n
Headphones look really good hearing came well packed
T***r
¡Gracias! Pedí hace aproximadamente 2 semanas y ya llegó. La calidad es como se describe. Voy a pedir otra vez.
***
seamos sinceros. esa cosa no es algo que puedas encontrar fácilmente, pero el vendedor hizo lo imposible. ¡buen trabajo!
M***a
Después de una larga búsqueda, puedo decir con seguridad que es el
mejor precio de todas las demás opciones.
M***s
Estoy muy agradecido con la tienda por establecer un precio tan bueno para
Customer
All Super
***
acabo de recibir . realmente satisfecho con la compra
S***o
¡Tan guay! por lo anterior el chequeo, estoy fabulosamente satisfecho
P***o
en cuanto a mi opinion sobre Multicolored Mini Wireless Earphones, estoy muy satisfecho con mi pedido.
llegó a tiempo, calidad como se describe y el vendedor es precioso.
M***a
¡Perfecto! Realmente creo que es una compra muy buena
A***m
?
d***s
Very cute. The charger is lightning cable (og ios) btw
m***k
All pratsyu, came to make more near delivery💝
M***l
El precio es realmente bueno.. Tengo tanta suerte de haber encontrado esta tienda.
T***a
bueno producto y servicio al cliente. gracias por esto Multicolored Mini Wireless Earphones
A***a
¡precioso! justo lo que he estado buscando es de verdad impresionante!
F***o
agradecido por la compra de Multicolored Mini Wireless Earphones! una buena oferta
***
es mi segundo pedido en esta tienda 🙂 gracias por el buen
servicio!
L***a
impresionante, ¡lo recomiendo!
O***r
perfecto. 100% vale la pena comprar . la tienda es
fantástica
L***a
creo que es un buen precio. estoy muy satisfecho
con el servicio
L***a
Bought these for my brother and he LOVES them on days where he’s not wanting to risk losing his AirPods. Bought a pair for myself soon after, and love them as well. The sound quality is decent for the price, and the fact that the case also charges them on the go is an instant win.
E***a
Best product it arrived before the deadline
Customer
Works amazingly!!
L***s
Equal to the publication. Very cute and comfortable. They hear each other pretty well. They take about an hour to charge and bring a small cable to charge. 10/10 products
h***r
Cute🥹Beautiful color and good sound just for the price you pay🤩
n***i
Its very cute hand fast delivery..
***
Multicolored Mini Wireless Earphones de bajo costo es una compra perfecta. Estoy muy contento de haber podido encontrar una relación calidad-precio tan buena
a***e
👍🏻
C***a
es una de las mejores ofertas que he visto.
gracias a la tienda!
Anonymous
¡ se ve muy bien!
G***a
¡El precio por Multicolored Mini Wireless Earphones es muy agradable! Estoy feliz de comprarlo
S***a
Great!
***
Lo probaremos hoy 🙂 ¡Gracias por el envío!
L***a
estoy convencido de que la mejor oferta en línea
está disponible en esta misma tienda. Intenté buscar Multicolored Mini Wireless Earphones en otras tiendas, pero no hay nada ahí.
T***r
Very good, good sound and arrived earlier than expected, I recommend them.
C***a
Multicolored Mini Wireless Earphones de bajo costo es algo que estuve buscando durante mucho tiempo. este lugar realmente hizo realidad mi sueño
R***n
justo lo que necesitaba. Me alegro de que lo encontré
R***n
El vendedor ofrece la mejor relación calidad-precio, ¡me encanta!