{"id":25,"date":"2023-11-07T06:58:55","date_gmt":"2023-11-07T06:58:55","guid":{"rendered":"https:\/\/alllira.com\/?page_id=220"},"modified":"2023-11-07T06:58:55","modified_gmt":"2023-11-07T06:58:55","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/alllira.com\/es\/returns-policy\/","title":{"rendered":"Pol\u00edtica De Reembolsos Y Devoluciones"},"content":{"rendered":"<h3>Cancelaci\u00f3n de orden<\/h3>\n<p>Todos los pedidos se pueden cancelar hasta que se env\u00eden. Si su pedido ha sido pagado y necesita cambiarlo o cancelarlo, debe contactarnos dentro de las 12 horas. Una vez iniciado el proceso de embalaje y env\u00edo ya no se podr\u00e1 cancelar.<\/p>\n<h3>Reembolsos<\/h3>\n<p>Su satisfacci\u00f3n es nuestra prioridad n\u00famero uno. Por lo tanto, puede solicitar un reembolso o reenv\u00edo de los productos pedidos si:<\/p>\n<ul>\n<li>no los recibe dentro del tiempo garantizado (45 d\u00edas sin incluir el procesamiento de 2 a 5 d\u00edas)<\/li>\n<li>recibes el art\u00edculo equivocado<\/li>\n<li>no desea el producto que ha recibido (pero debe devolver el art\u00edculo a su cargo y el art\u00edculo debe estar sin usar)<\/li>\n<\/ul>\n<p>No <b>emitimos<\/b> el reembolso si:<\/p>\n<ul>\n<li>su pedido no llega debido a factores bajo su control (por ejemplo, proporcionar una direcci\u00f3n de env\u00edo incorrecta)<\/li>\n<li>su pedido no llega debido a circunstancias excepcionales fuera de nuestro control (por ejemplo, no aprobado por la aduana, retrasado por un desastre natural).<\/li>\n<\/ul>\n<p class=\"info\">\n    *Puedes enviar solicitudes de reembolso dentro de los 15 d\u00edas posteriores a la expiraci\u00f3n del per\u00edodo garantizado de entrega (45 d\u00edas). Puedes hacerlo enviando un mensaje en la <a href=\"https:\/\/alllira.com\/es\/contact-us\/\">Cont\u00e1ctenos<\/a> p\u00e1gina<\/p>","protected":false},"excerpt":{"rendered":"<p>Order cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. Refunds Your satisfaction is our #1 priority. Therefore, you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-semi-narrow.php","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refunds &amp; Returns Policy - Alllira<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alllira.com\/es\/returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refunds &amp; Returns Policy - Alllira\" \/>\n<meta property=\"og:description\" content=\"Order cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. Refunds Your satisfaction is our #1 priority. 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